BCB Customer service

[Elwood]

Just had a great day of fishing Sunday and was on the way home from the lake.  On the interstate doing around 75 I had a severe blowout on my trailer.  The tire literally exploded taking out my tail light, ripped off my tag, separated the fender from the mounting plates and cracked the fender in a couple small areas.  I can live with the small cracks but the rest has to be fixed.  I called BCB parts and told them everything that I needed and was given a few hints on how to remount the fender.  Then he told me to have a nice day and I reminded him that I had not given him my card number.  He said he had everything that he needed the parts would be in the mail that day and said that he was sorry that I had the blowout.

I was already a BCB family member for life and this is one of the reasons why!

[Princeton_Man]

That's how you keep customers and how you make new ones! 

Very cool!

[Polaris425]

Cant beat it. That's for sure.

[Oldfart9999]

Sorry for the heartache but you can't beat that kind of service any way!
Rodney

[Mike Cork]

Sorry about the blow out... That's Louisiana roads for ya...

Awesome customer service thanks for sharing, so often companies don't get credit for the good/great stuff they do!

[Elwood]

That is the reason I will be ordering a new this fall or early next year!!!!!

Hopefully the Eyra will fit in the garage!!!!!

[Polaris425]

If not, just build a bigger garage! lol

[Elwood]

Priced one out a few day ago and I think I can swing for the fence and get it.  Need to sell my Jeep first and then it is decision time..  Jeep already has a for sale sign on it!!!!