Taurus Warranty

Started by Wizard, August 05, 2018, 03:17:04 PM

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Wizard

Taurus is going to, if they haven't already, reduce their lifetime warranty to just one year. There are usually major product problems when a company does this. Something to consider when purchasing a weapon.

Wizard

TNDiver

Wow!  That is not a good sign.   I thought I had heard they were having problems with some of their semi-auto's, but I don't remember what now.  I was always told to stay away from them.
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Ron Fogelson

I have two side arm SA's have owned them about 3 years now and so far no issue.  Companies often change policies like this based on 1. competition 2. changing out the old line up for something new 3. reorganization of the company be it bankruptcy, merger or reducing future cost liabilities.

Not saying Wiz is wrong by any means here, one must always be aware of what they spend their $$$ on. 

Wizard

I have a Taurus PT 92. It is a clone of the Beretta FS 92, which our military used for decades. Taurus bought the Beretta plant and production license in Brazil and produced the weapon. I have put close to 10,000 rounds through it in the decade I've owned it and I bought it well used.  I feel the problem with Taurus is quality control. When weapons fail, word gets out quickly. If it is just one model, it is still a problem.

Wizard

gtrpickr

I own a few Taurus firearms and havent had any problems with mine, makes you wonder why they are changing the warranty.
It seems like when a "budget friendly" company has an issue with a gun they get slammed for making junk but when a company that makes higher end guns puts out a bad one people seem more forgiving.

Wizard

I just talked with my gun club manager as he sells Taurus guns. The problem is weapons returned under warranty or for repair. Owners typically are waiting months for the return of the weapon and it still has the original problem. He will not reorder after the last two are sold.

Wizard

Oldfart9999

That's a problem with management that should be easy to fix, if not then they deserve to go out of business.
Rodney
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the_huber_show

That's insane! 

I bought a Taurus 709 years back.  First time I went to the range the magazine would not stay in.  Turns out the piece that holds the magazine in was broken.  Sent it to them and it took a bit but I got it back fixed.  Personally I wasn't a fan of the weapon and ended up selling it.
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SteelHorseCowboy

Last I had reason to check, Kimber also only has a one year warranty.
Which they refused to honor when I admitted I hadn't put 500 rounds through the gun yet, because I freaking COULDN'T, not in any reasonable amount of time.
A week later I'd managed to get the round count up to around 300, the malfunctions were getting worse (failure to eject, near the end it was every single round), so I lied to 'em and said I'd just passed the 500 round break in period.
When they received the gun they told me my warranty was voided because I'd changed the grip panel screws. I'd lost one and didn't have any that would match the remaining 3, so I pulled a full set out of my desk drawer.
I got the gun up and running myself and sold that piece of junk at full MSRP because someone wanted that name on the side.

I've owned one Rossi revolver (a division of Taurus, or Taurus is a division of them), and have had the pleasure of using two Taurus 1911's, one Taurus 92, another Taurus revolver, and a Rossi lever action 44 magnum.
All 6 were exemplary weapons, and all 6 were clones of others. The two revolvers were S&W clones, the other three handguns are self explanatory, and the rifle is, I believe, a Winchester 94 clone in stainless.

I really don't think I'd be too very worried about them shortening the warranty period, for a couple of reasons:
First, their customer service ain't bad even if their turnaround time sucks, so they may still send out parts. And second, in my experience, warranty issues with any gun usually show up within a year or within the first few hundred rounds anyway. Usually within the first box of ammo. I've never personally seen a legit warranty repair needed on an older, used gun, and I've had many come across my desk. That being said, I've seen great customer service take care of guns as a warranty service when they shouldn't have (Ruger), replacing parts and whole guns that were damaged through neglect and abuse.

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