HELP! Stay N' Charge with a 50hp 2-stroke

[tld5780]

Hey everyone. Figured I'd ask this here since it has to do with a Tracker 175. I installed the 12/24 stay n charge in the boat for on the water charging. When the onboard charger is plugged in,the stay n charge works fine but when my motor is running,the stay n charge does not work. I called Jim Payne and he is stumped over this. I went over all of my connections and they're fine. Really only one way to hook this unit up. I spent the day in the water yesterday and kept checking to see if the unit turned on after running around the lake and nothing. Anyone else have the same setup? A 50hp mercury 2stroke. Just curious if anyone else has had this problem. I'd hate to send it back saying its not working but it is working,just not from my outboard.

[Lee Smith]

do you have a 12v or 24v system?  The set up is different for each.

[tld5780]

I have a 24V system.

[Lee Smith]

I had that issue with mine and took everything off, and put back on, have NO clue what fixed it, but worked ever since.  It could be a bad connection, bad wire from Main Bat to unit, ect.

Wish I had more help,

Lee